FAQ’s About the
New Registration System

Where is the best place to book classes?

The best place to book is via the AYSDC home page or schedule page. Yes, it’s possible to book via the MINDBODY app but the process is more seamless if if you book from our site.

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How far in advance can I book?

It’s possible to register for a class days or weeks in advance. However, keep in mind the links are only sent out a maximum of 24hrs in advance (you can sign up for a class even AFTER it’s begun and still get a link).

I didn’t receive a confirmation email from Zoom?

Check your junk email. Most often it’s there. If it’s not there, add ‘no-reply@zoom.us’ to your email address book. Some filters will entirely block email that do not have a personal address. Lastly, make sure your address is correct in your account.

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Will my classes from the old system carry over?

Yes, everyone that had a pre-existing package from before the shutdown will be able to use those class passes. If you feel you are missing some classes, please email Keith.

Do the monthly auto renew passes have any contract terms?

No, you can sign-up or cancel at anytime. No strings. There is no minimum. Monthly pass holders still need to book each class, but it’s simply one click then you’re sent the email.

I used to have a monthly auto renew, do I need to restart?

All of the old contracts were terminated in April. We can help you restart them, or you can do it yourself. As always, you can cancel anytime. There are no strings attached. And remember, if you ever need to go away, we can ‘pause’ your membership.

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How does the 5-class auto replenishment work?

This just allows you to save a little time. After you use the last of your 5-class pass, the system automatically recharges your account.

Can I sign-up (and sign-in) late?

Of course! Come late, leave a little early. Let’s just try our best to be focused when we’re together!

When will in-person classes begin?

That is still an unknown. We’re being extra cautious – and we are following Dr. Fauci’s advice, ‘the virus sets the timeline.’

This system is frustrating. Can you change ‘X-Y-or-Z’?

Simple, let Keith know as gently as possible and he’ll try to help – or get the tech people on it!

 

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I have been going to the studio since the day it opened. The feeling is calm and welcoming, in this bright and sunny studio. The teachers are pros and know what they’re doing.

— Suzanne A.

 

Still Have a Question?